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Billing and refunds

Atlas Pickup Points is billed through Shopify as a recurring subscription. All charges appear on your Shopify invoice. For current pricing, see our Shopify App Store listing.

#Plans

There are three plans:

  • Lite: pickup point selection on the Thank you page, on any Shopify plan
  • Pro and Enterprise: pickup point selection during checkout, which requires Shopify Plus

See Pricing for the full comparison. All plans are available as monthly or annual subscriptions. Annual subscriptions offer a discount compared to monthly billing. Plans are priced in USD, and Shopify converts the charges to your billing currency on your invoice.

#Free trial

Your first subscription includes a 14-day free trial of the plan you choose. You approve the subscription charge when you start the trial, and billing begins automatically after the trial ends. If your store has already used its trial, for example after reinstalling the app, billing starts as soon as you approve the subscription.

#How billing works

Shopify handles all billing for Atlas Pickup Points. Monthly plans are billed every 30 days and annual plans once per year, and charges are included in your regular Shopify invoice. After you approve the subscription, charges won’t be due immediately. They are added to your next Shopify bill or when you exceed your billing threshold, whichever comes first.

Atlas Pickup Points does not charge your payment method directly. All transactions are processed by Shopify. For details on how Shopify processes app charges, see App charges on your Shopify bills.

#Cancellation

There are two ways to cancel:

#Cancel the plan

Go to Atlas Pickup Points → Billing and click Cancel subscription. This stops billing but keeps the app installed. Your pickup point configurations, settings, and data are preserved, and the app block continues to display pickup point details on orders in Shopify Admin.

#Uninstall the app

Uninstall Atlas Pickup Points from your Shopify store. This stops billing and removes all app configuration (pickup point configurations, settings). The app block will no longer be displayed on orders. Pickup point metafields will remain on your orders and are still accessible via the Shopify API.

#Refunds

We offer refunds for charges made within the last 30 days. Refunds are issued through Shopify and returned the same way you paid your Shopify bill. Contact us to request a refund.